An assistant your customers and citizens can actually talk to — it answers every question the moment it's asked, looks things up in your live systems, and guides people to the right next step. 24/7, in their language.
Why Makutano AI
Every unanswered question is a missed opportunity — or a frustrated citizen. Makutano AI makes sure every question gets a clear, accurate answer the moment it's asked — without hiring a single extra person.
Everything you need
Answers every question the moment it’s asked — from your own verified information — around the clock, so no enquiry goes cold.
One brief and you get an AI assistant, an AI analyst and an AI researcher — each doing a job you’d otherwise hire for.
Connect your live systems and official data sources; the assistant answers from current data, not a stale FAQ.
Turn a ready-to-proceed chat into a branded quotation or proposal, priced from your catalogue and accepted in one tap.
WhatsApp, Instagram, Facebook, Google Business, a QR code or your site — one engine, every channel your people use.
Replies in each person’s own language — including Swahili & English — and reads photos & PDFs they send.
Anyone who needs a person goes straight to your team, carrying the full conversation — no repeating, no lost context.
Your verified knowledge and connected systems — never random internet content. Accurate every time.
No code and no website needed. Paste your content, connect a channel, and go live the same day.
More than a chatbot
Answers everyone in seconds from your own information, looks things up in your live systems, recommends the right option and hands anyone who needs a person to your team — day and night.
Ask it anything about your operation and it answers from your real numbers — demand, conversion, where enquiries stall — and flags the gaps quietly costing you.
Point it at a question people keep asking; it researches, drafts a knowledge entry for you to approve, and keeps your published information in sync.
First point of contact
Whether someone messages at 2am or during your busiest hour, Makutano AI greets them, understands the need, and delivers the right answer immediately — in your voice, in their language.
Setup process
Set it up in minutes — no code, no technical skills.
Import from CSV, JSON, PDF or your website — and connect live data sources. The AI organises everything.
WhatsApp, Instagram, Facebook, Google Business, a QR code, or your own site.
It answers every enquiry, looks up what’s needed, and routes people to the right outcome — day and night.
Documents & proposals
When someone's ready to proceed, Makutano AI turns the whole conversation into a polished, branded quotation or proposal — priced from your real catalogue. Review it in a click; they open a beautiful page and accept in a single tap.
No copy-pasting transcripts, no manual data entry — your team focuses on decisions, not admin.
Start sending AI quotesWhy organizations choose us
Setup in under 10 minutes
No coding required
No website required
Works on any device
Answers only from your verified information
Adapts to your sector
Serves customers & citizens alike
Connects to your live systems
Captures qualified leads
Saves hours every week
No website? No problem.
Makutano AI meets your customers and citizens on the platforms they use every day — not the ones they don't.
Pricing
Start free, upgrade anytime. No hidden fees.
Conversation estimates are based on standard usage. Fair usage applies to unusually long conversations, large document processing, AI research tasks, and automated knowledge synchronization.
FAQ
Be there for every customer and citizen — instantly, accurately, 24 hours a day, on every channel they already use. Let Makutano AI be the assistant that never clocks off.