For businesses & public institutions

The AI that speaks for your organization.

An assistant your customers and citizens can actually talk to — it answers every question the moment it's asked, looks things up in your live systems, and guides people to the right next step. 24/7, in their language.

24/7
Always answering
<10 min
To go live
EN + SW
and more languages
M Makutano AI · WhatsApp Active
Hi! What do I need to get started, and is it available right now?
M
Great question — here's what you'll need, and yes, it's available. I just checked the latest status for you… it's live. Want me to walk you through the next step?
Yes please. Can someone help me finish it?
M
Of course — I'll connect you to the team on WhatsApp with everything we've covered, so you don't repeat a thing.
M
Type a message…
InstantReplies
Swahili & EnglishEvery visitor

Why Makutano AI

People don't wait. When no one answers, they give up — or ask again, and again.

Every unanswered question is a missed opportunity — or a frustrated citizen. Makutano AI makes sure every question gets a clear, accurate answer the moment it's asked — without hiring a single extra person.

Everything you need

A complete AI engine, tuned to your organization.

Instant answers, 24/7

Answers every question the moment it’s asked — from your own verified information — around the clock, so no enquiry goes cold.

A whole AI team

One brief and you get an AI assistant, an AI analyst and an AI researcher — each doing a job you’d otherwise hire for.

Live data & lookups

Connect your live systems and official data sources; the assistant answers from current data, not a stale FAQ.

Conversation to document

Turn a ready-to-proceed chat into a branded quotation or proposal, priced from your catalogue and accepted in one tap.

Meets people where they are

WhatsApp, Instagram, Facebook, Google Business, a QR code or your site — one engine, every channel your people use.

Speaks their language

Replies in each person’s own language — including Swahili & English — and reads photos & PDFs they send.

Human handoff with context

Anyone who needs a person goes straight to your team, carrying the full conversation — no repeating, no lost context.

Answers only from your info

Your verified knowledge and connected systems — never random internet content. Accurate every time.

Live in under 10 minutes

No code and no website needed. Paste your content, connect a channel, and go live the same day.

More than a chatbot

One subscription. A whole AI team working for your organization.

Your AI assistant

Answers everyone in seconds from your own information, looks things up in your live systems, recommends the right option and hands anyone who needs a person to your team — day and night.

Your AI analyst

Ask it anything about your operation and it answers from your real numbers — demand, conversion, where enquiries stall — and flags the gaps quietly costing you.

Your AI researcher

Point it at a question people keep asking; it researches, drafts a knowledge entry for you to approve, and keeps your published information in sync.

First point of contact

The first point of contact for everyone who reaches out.

Whether someone messages at 2am or during your busiest hour, Makutano AI greets them, understands the need, and delivers the right answer immediately — in your voice, in their language.

  • Replies in Swahili, English and more
  • Handles many conversations at once
  • Escalates complex cases to your team with full context
D
DodomaJe, nahitaji nini kuanza?
A
ArushaWhat documents do I need?
M
MwanzaHow do I apply online?
Handling many conversations at once

Setup process

Live in under 10 minutes. Four simple steps.

01

Create your AI assistant

Set it up in minutes — no code, no technical skills.

02

Add your knowledge

Import from CSV, JSON, PDF or your website — and connect live data sources. The AI organises everything.

03

Share it anywhere

WhatsApp, Instagram, Facebook, Google Business, a QR code, or your own site.

04

Let it handle the rest

It answers every enquiry, looks up what’s needed, and routes people to the right outcome — day and night.

Document generated

Documents & proposals

From a conversation to a finished document — automatically.

When someone's ready to proceed, Makutano AI turns the whole conversation into a polished, branded quotation or proposal — priced from your real catalogue. Review it in a click; they open a beautiful page and accept in a single tap.

No copy-pasting transcripts, no manual data entry — your team focuses on decisions, not admin.

Start sending AI quotes

Why organizations choose us

Ten reasons organizations choose Makutano AI.

01

Setup in under 10 minutes

02

No coding required

03

No website required

04

Works on any device

05

Answers only from your verified information

06

Adapts to your sector

07

Serves customers & citizens alike

08

Connects to your live systems

09

Captures qualified leads

10

Saves hours every week

No website? No problem.

Wherever your people already are, Makutano AI meets them.

Makutano AI meets your customers and citizens on the platforms they use every day — not the ones they don't.

WhatsApp Instagram Facebook Google Business Your website QR Codes

Pricing

Simple plans that scale with your organization.

Start free, upgrade anytime. No hidden fees.

≈ 125 conversations / mo Estimated capacity based on typical AI conversations. Actual usage may vary depending on conversation length and advanced AI features.
Free
Free
  • Hosted AI page + QR code
  • WhatsApp lead handoff
  • AI-qualified leads
Get started
≈ 3,750 conversations / mo Estimated capacity based on typical AI conversations. Actual usage may vary depending on conversation length and advanced AI features.
Starter
TZS 55,000/mo
  • Hosted AI page + QR code
  • Website chat widget
  • WhatsApp lead handoff
  • Email lead alerts
  • AI-qualified leads
  • Conversation history & summaries
  • Structured tours & pricing
Get started
Most popular
≈ 10,000 conversations / mo Estimated capacity based on typical AI conversations. Actual usage may vary depending on conversation length and advanced AI features.
Growth
TZS 150,000/mo
  • Hosted AI page + QR code
  • Website chat widget
  • WhatsApp lead handoff
  • Email lead alerts
  • Conversation history & summaries
  • Structured tours & pricing
  • AI data analyst
  • Remove "Powered by Makutano" badge
Get started
≈ 20,000 conversations / mo Estimated capacity based on typical AI conversations. Actual usage may vary depending on conversation length and advanced AI features.
Pro
TZS 220,000/mo
  • Hosted AI page + QR code
  • Website chat widget
  • WhatsApp lead handoff
  • Email lead alerts
  • AI-qualified leads
  • Conversation history & summaries
  • Structured tours & pricing
  • Bulk knowledge import (CSV/JSON)
  • Website Knowledge Sync
  • AI data analyst
  • AI research assistant
  • Advanced (Sonnet) AI model
  • Remove "Powered by Makutano" badge
  • Dedicated support
Get started

Conversation estimates are based on standard usage. Fair usage applies to unusually long conversations, large document processing, AI research tasks, and automated knowledge synchronization.

FAQ

Questions, answered.

Never leave a question unanswered.

Be there for every customer and citizen — instantly, accurately, 24 hours a day, on every channel they already use. Let Makutano AI be the assistant that never clocks off.